About Us

Orvellass™ is owned and operated by Shenzhen Xinghang Youchuang Technology Co., Ltd. | Legal Representative: Huang Xiaolun
Support Email: service@orvellass.com | Business Address: Room 801, Hengwei Building, No. 156 Songming Avenue, Hongxing Community, Songgang Subdistrict, Bao'an District, Shenzhen, Guangdong, China

Business Address:
Room 801, Hengwei Building, No. 156 Songming Avenue, Hongxing Community, Songgang Subdistrict, Bao'an District, Shenzhen, Guangdong, China.

Customer Support Email:
service@orvellass.com

About Orvellass™

Orvellass™ is a home textiles and soft furnishings retail brand operated by Shenzhen Xinghang Youchuang Technology Co., Ltd.

Our store focuses on practical textile products for everyday household use, including bedding-related textiles, throws, covers, cushions, decorative fabrics, and other soft home essentials.

We aim to present products with clear descriptions, useful images, material information, dimensions where applicable, and straightforward store policies so customers can make informed decisions before ordering.

Our Service Standards

Orders are normally processed within 3 business days after order confirmation.

Estimated delivery is normally 7–10 business days after dispatch.

Eligible products may be returned within 30 calendar days after delivery, subject to our Return Policy.

Approved refunds are processed within 10 business days after the returned item has been received and inspected.

Customer Support

Questions about products, delivery, returns, refunds, or store policies may be directed to:

Orvellass™ Customer Support
Email: service@orvellass.com