Privacy Policy

Orvellass™ is owned and operated by Shenzhen Xinghang Youchuang Technology Co., Ltd. | Legal Representative: Huang Xiaolun
Support Email: service@orvellass.com | Business Address: Room 801, Hengwei Building, No. 156 Songming Avenue, Hongxing Community, Songgang Subdistrict, Bao'an District, Shenzhen, Guangdong, China

Information We Handle

Orvellass™ may process information reasonably necessary to operate the website and provide store services, including contact information, order details, delivery information, customer-service communications, device information, and website interaction data.

How Information Is Used

Information may be used to:

• Process and manage orders
• Arrange fulfillment and delivery
• Provide tracking information
• Respond to customer-support requests
• Manage returns and refunds
• Maintain website security and functionality
• Improve products and website experience
• Meet applicable operational and legal obligations

Service Providers

Information may be shared with service providers when reasonably necessary for website hosting, fulfillment, delivery, customer support, analytics, security, or technical operations.

Service providers are expected to process information only for the services they perform.

Cookies and Similar Technologies

The website may use cookies or similar technologies for essential functionality, security, performance measurement, and website experience.

Privacy Requests

Where applicable, customers may request access, correction, deletion, or restriction of certain personal information.

Requests may be sent to:

service@orvellass.com

Reasonable verification may be required before certain requests are completed.