What types of products do you offer?
We offer textile and fabric-based goods intended for everyday home use, organization, comfort, and decoration. Available styles and materials may change as the collection develops.
Will the color look exactly the same as it does on my screen?
We work to present colors accurately, but screen settings, lighting, photography, fabric texture, and production batches may affect how a shade appears. Reasonable color variation is not considered a manufacturing defect.
How should I choose a size?
Review the dimensions shown on the product page and compare them with the area or item where the product will be used. Measurements may have a small reasonable tolerance because fabric can shift, relax, or compress.
How should textile products be cared for?
Follow the care label and the product-page instructions. Washing, drying, ironing, bleaching, or exposing fabric to heat contrary to the stated guidance may cause shrinkage, fading, distortion, or surface changes.
Can I change or cancel an order?
Contact us as soon as possible. We will try to help before processing is complete, but changes or cancellations cannot be guaranteed once preparation or dispatch has begun.
What should I do if my parcel arrives damaged or an item is incorrect?
Contact us promptly with your order reference, a description of the issue, and clear photographs of the parcel, label, and product. We will review the information and provide an appropriate resolution.
Do you accept returns?
Eligible items may be returned under the Return Policy below. Products must meet the stated condition requirements and must not be sent back without authorization.